Friday, 6 November 2015

rating customer support help desk software : salesforce and zendesk among market leaders



Help Desk Software
G2 Crowd Grid for Help Desk Software

Customer Help Desk Software Reviews and Ratings Compared

Salesforce Zendesk and Freshdesk emerge as top 3 best help desk software products followed by Kayako and team support  Latest data from business software review platform G2crowd shows SalesForce, Zendesk and Desk as the leaders across help desk software platforms

 The number one Customer Help Desk Platform is Salesforce, which is ranked no1 by ratings and G2 score , followed by Zendesk at the no 2 spot with Desk at no 3 .Freshdesk is ranked no 4 . These 4 customer suport software platforms form the market leaders in this category

 The High Performers "customer help desk software products" include: TeamSupport, Kayako, Help Scout, HappyFox, Agiloft, IssueTrak, WORK, and Maximizer CRM They have a fair share across markets and are rated well by their users, but have not yet achieved the market share and scale of the vendors in the Leader category tags : #ratings, #reviews, #softwares,#products# brands

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